Privacy Policy
Principle and Scope
This privacy information relates to the processing of personal data in connection with visits to websites under espressa.ch. In order to use our websites and the associated online services or online applications (collectively referred to as Services), we process your personal data (hereinafter also referred to as 'data'). Please note that this privacy information does not apply to websites of other providers to which our website may link.Personal data refers to information that relates to a specific or identifiable natural person. Certain categories of particularly sensitive personal data, such as health data, are specially protected by specific legal provisions. The term processing encompasses all processes relating to your data, including collection, storage, use, disclosure, archiving or deletion. In data processing, we comply with the Federal Act on Data Protection (FADP), the corresponding implementing ordinance (DPO) as well as other applicable data protection laws (e.g. the European General Data Protection Regulation, GDPR), insofar as these are applicable.In the following, we would like to explain to you what data we collect, for what purpose we use it and what rights you have in relation to your data. If you transmit data about third parties to us, we assume that you are authorised to do so and that the transmitted data is correct. We therefore ask you to inform the relevant third parties about the processing of their data by us and to provide them with a copy of this privacy information or the relevant product information. Should we notify you of an updated version of these documents, we ask you to pass on these new versions as well.Our employees are regularly trained in data protection matters and are subject to confidentiality obligations. In addition, compliance with data protection regulations is monitored by our data protection department.Responsible Parties and Contact
Responsible for the processing of data described in this privacy policy is:Espressa GmbHBirchwiesstrasse 48114 DänikonFor questions and concerns regarding the processing of your data and your data protection rights towards us, please contact:Espressa GmbHData Protection DepartmentBirchwiesstrasse 48114 DänikonE-mail: [email protected]Processed Data
We place great value on the protection of your personal data. When using our website and services, we primarily process the data necessary for use that you transmit to us as well as the information we directly collect (see below).In the course of using our website and services, we collect metadata, such as information about your browser (type and version), your device type (e.g. smartphone or tablet) and your IP address. Furthermore, we collect access data, also called log data. This includes the name of the accessed website, date and time of access, amount of data transferred, notification of successful retrieval, information about the operating system as well as details about the last visited website.We only store and process further data about you if you transmit this to us in the course of using services and tools (e.g. contact form). Further privacy-relevant information for specific tools can be found below in this privacy policy, where applicable.Purpose
We process your data exclusively for the purposes that we have communicated to you when collecting your data, as well as for other purposes compatible with these objectives. Further information about the bases of our data processing can be found below in this privacy policy.
Data Processing
We process your data for various purposes in connection with communication with you. This includes in particular answering enquiries, asserting your rights and making contact for follow-up questions. In doing so, we use primarily communication data and master data, as well as registration data relating to services and offerings used by you. This data may be stored for documentation purposes, training, quality assurance and follow-up enquiries.Furthermore, we process data for marketing purposes and for maintaining customer relationships. We may send general or personalised information about our services to our users, for example in the form of irregular contact by e-mail, post or telephone, as well as via other channels for which we have contact information from you. You have the option at any time to decline such contact or to refuse or withdraw your consent to being contacted for advertising purposes. With your consent, we can target our online services more specifically to the needs of our users.Furthermore, we may use your data for market research, to improve our online services, our offerings and possibly for product development.Finally, we may also store and process your data for security reasons and for access control on our website.Log Files
We mainly use data to create server log files in order to carry out statistical evaluations for the operation of the website, ensure the security of IT systems and optimise the website. Here we primarily use log data. The legal basis for this data processing is our legitimate interest in providing you with a secure and smooth user experience at all times. We also reserve the right to subsequently review the log data if there are concrete indications of unlawful use.
Contact Form
When you contact us via the contact form, we collect your contact details in order to process your enquiry and answer any follow-up questions. This data is transmitted in encrypted form.If you have provided us with your e-mail address or have contacted us directly by e-mail, we may also send you information by e-mail that relates to the processing of your concerns and questions.The legal basis for processing your data is based on our legitimate interest in being able to process your online enquiry efficiently and effectively. If the purpose of the e-mail contact is to conclude a contract, the data processing is based on the initiation of this contractual relationship.Newsletter
On our websites you have the option to subscribe to our newsletter to receive regular information about us as well as our services and offerings. When you register for the newsletter, your contact details from the input form are transmitted to us. By subscribing to the newsletter, you give us your consent and at the same time acknowledge our privacy information.The legal basis for processing your data is based on our legitimate interest in actively informing you with current information about us based on your interest expressed through registration. You have the option at any time to withdraw your consent to receiving the newsletter for the future. To do this, you can simply click on the corresponding link at the end of each newsletter sent to you.Double Opt-In
In order to guarantee the security of your data, we use the double opt-in procedure. This means that after your newsletter registration, we send you an e-mail to the e-mail address you provided with a confirmation link. The address is only released for the newsletter distribution list after clicking on this link. Newsletter registration therefore requires your consent.
Marketing
Your data may be used by us to occasionally inform you about news, new products, services or other services of interest to you from us and possibly our partners.Should you not wish to consent to the use of your data for marketing purposes, you may inform us accordingly or refuse or withdraw your consent to receive marketing information.Cookie Preferences
We provide you with the option to customise the use of cookies on our website via the Cookie Preference Centre to your needs or to withdraw your consent to cookie usage. In addition, most browsers offer the option to be warned/informed when cookies are set or to completely prohibit cookies. If you would like to receive a complete and current overview of all third-party access to your browser, specific browser plugins provide this function.Our website or other online publications by us may integrate third-party content, for example maps from Google Maps, fonts from Google Fonts or videos from Vimeo. This means that your IP address is communicated to these providers. Certain external services may only be activated after your explicit confirmation.These external contents are integrated by us to provide you with useful information or functions or to optimise your user experience. No further data processing takes place on our part. Our legitimate interest in offering you these contents or functions is therefore the legal basis for this data processing.We strive to integrate only such external providers where your IP address is used exclusively for delivering the content. However, we have no influence on possible storage and processing of your IP address by third-party providers. For this reason, we refer to the privacy policy of the corresponding service for data processing by the respective third-party provider. Further information about individual setting options regarding your privacy can be found at this point.Google Fonts
We may use Google Fonts on our website to display selected fonts as well as icons and symbols on our website. This is a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).Further information about Google Fonts can be found under the following link: developers.google.com/fonts/faq/privacy?hl=deUser Accounts
We may create user accounts for users on our website.
Google Analytics
We may use Google Analytics and Google Tag Manager on our website. This is a web analytics service and supporting tool provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).For the analysis of your use of our website, Google Analytics uses cookies. The usage data generated by the service is transmitted by default to servers in a Google data centre and stored there. It is possible that additional personal data may be collected via Google Analytics and Google Tag Manager and that this data may be passed on by Google to third parties, insofar as this is required by law or if third parties process the data on behalf of Google. We ourselves do not pass on personal data to Google without your consent.The legal basis for processing your data is based on our legitimate interest in analysing user behaviour to optimise our services. Further information about Google Analytics and Google Tag Manager can be found under the following link: support.google.com/tagmanager/?hl=de#topic=3441530IP Anonymisation
Your IP address is anonymised by default on our website before transmission to Google. This happens by transmitting your address only in shortened form. In exceptional cases, it may happen that your address is transmitted in full and only shortened in Google's data centre.