Why was my purchase on account at Espressa.ch declined?

We’re sorry that your purchase on account was declined. This can happen for various reasons. We may have been unable to verify your address, especially if you recently moved or have relocated to Switzerland from abroad. Another possible reason is that you’ve reached your credit limit, which is CHF 500.00 for private customers and CHF 1000.00 for business customers. In some cases, a mismatch between billing and shipping addresses may also cause an issue. If you believe there has been an error, please contact our customer service